mention feature in comments - not possible to submit with Return


today we discovered a strange bug.

When we try to mention a person in a comment, the list with users appears but it is not possible to choose a user by pressing Return. It is necessary to click on the user to convert @sfe to the User mention Tag.

This only happens in comments, for example in the description it is possible to press Return to submit!

Any ideas?


3 answers

1 accepted

1 vote
Answer accepted

I tested your issue in JIRA 6.3.4, and could not reproduce the problem. That does not mean that you are not experiencing the problem. It's possible that we aren't doing the exact steps that you are doing, or it's also possible that you are having issues with your instance.

You might need to consider logging a support ticket at in order to investigate this issue further.


0 votes

Hey Felix! Can you confirm in which version of JIRA is this occurring? I tested on a staging instance over here that is on version 6.3.9 and wasn't able to replicate the problem. Cheers!

Hi Joao, its 6.3.4. Best Regards Felix

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