lost sysadmin password ?

I need to export and update my license and it's not showing me those options when I login using admin account.

PLease help me to get around with it.

2 answers

1 accepted

1 vote

The only way is to do it directly from the database, and well, only able to change the password if it is Internal Directory. See https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator

Please note on the JIRA version.

That worked thank you.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

Mission-critical battery manufacturer fulfills FAA software requirements with Commit Policy Plugin

EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...

155 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you