lost sysadmin password ?

I need to export and update my license and it's not showing me those options when I login using admin account.

PLease help me to get around with it.

2 answers

1 accepted

1 vote
Accepted answer

The only way is to do it directly from the database, and well, only able to change the password if it is Internal Directory. See https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator

Please note on the JIRA version.

That worked thank you.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,154 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you