language pack install fail.

Lee Seung Hyun September 20, 2011

Language Pack installation will fail. Why do not?

https://translations.atlassian.com/dashboard/download#/JIRA/4.4.1

The following is the error code.

"The system attempted to connect to /rest/plugins/1.0/pending/c4d3da56-227d-4a7b-a9c2-dc5f5a6cd224 to retrieve the status of your operation, but failed. This may indicate a problem with the base URL configuration of your instance. Try refreshing the page to see if the operation completed, and see the UPM documentation for more details about this error."

1 answer

0 votes
Theodore Tzidamis
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October 25, 2012

Hey Lee,

The message you get has to do with your installation's base url. Check this page for more information and you'll see:

The base URL of this JIRA installation. (warning) You can only configure JIRA to respond to a single URL and this setting must match the URL that your users request for accessing your JIRA site. You cannot (for example) have a different hostname or URL for internal and external users. This is especially important for JIRA 4.0.x or higher, as any mismatch between this Base URL setting and the URL requested by your JIRA users will cause problems with dashboard gadgets. This URL is also used in outgoing email notifications as the prefix for links to JIRA issues.

This is an old question I happened to bump into now so let me know if the details have changed or your issue is the same here.

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