jira-suite-utilities error while copy value from reporter

I have a post-function in which I am copying value from reporter to assignee (a user object) After running the workflow the new assignee is shown as the UserName and is not identified as a user of the system.

If I setup the post-function to copy value from a customfield of type single user picker then the copy action is done correctly.

JIRA version 6.4.7 (Data Center)

JIRA Suite Utilities version 1.4.11

2 answers

1 accepted

Accepted Answer
0 votes

I solve my issue by using post-function Assign to Reporter

Tarun Sapra Community Champion Aug 22, 2016

So you had to change the post-function?

Yes I resolve my issue by changing the post-function. But still I believe there is a bug in post-function Copy Value From Other Field

0 votes
Tarun Sapra Community Champion Aug 22, 2016

Please make sure the assignee as "Assign" rights in JIRA project otherwise it seems like a bug.

Thanks Tarun,

jira-users is set as Assign issue permission. So this is not the case.

Also problem started once we upgrade to v1.4.11

Tarun Sapra Community Champion Aug 22, 2016

exactly which post-function from the plugin are you using?

"Copy Value From Other Field"

The field Assignee will take the value from Reporter. Source and destination issue are the same.

Tarun Sapra Community Champion Aug 22, 2016

Strange, make sure you are "publishing" the workflow, it's a common simple mistake, which is prevalent smile

Workflow is active!

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