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I have issues in an active sprint that are not showing on the backlog or active sprint boards. We have multiple boards within the project, but this is the only board that does not display issues.
I have confirmed that issuetype is correct in filter, sprints are assigned to sprint and sprint is open.
A few things to check :
Hope this helps
Under the project, right component should be selected. Epic link that you include in the story or task should also have same component. Sprint number should be the current Sprint (number). Taking care of the above will enable the backlog to be viewed in Active Sprint board.
TLDR: Check if what you are basing your swimlanes on can actually show on the board. Test this by setting "Base swimlanes on" = "No Swimlanes" and seeing if your items appear in your "Active Sprint"
I just solved a similar problem like this:
The person had configured the board to have swimlanes based on Epics, however the filter didnt specify any specific issue type but did require a custom field to be "Squad A".
But Epics did not have this custom field, therefore when it came to display the "Active Sprint" based on Epics, it didnt have anything to show, so didnt show anything!