deactivate a managed accountg

Deleted user January 14, 2025

How to deactivate my managed account?

3 answers

0 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 14, 2025

Hello Teresa,

Welcome to Community :) 

Please check this : https://support.atlassian.com/user-management/docs/deactivate-a-managed-account/

Deactivation can be done only for managed users. Once managed users are disabled, they won't be able to log in and won't be able to access any site. They are also not counted for billing.

Suspend operations can be performed for both managed and unmanaged users. Once a user is suspended, they can't access the site from which they were suspended but can log in and access other sites. The suspended users aren't counted for billing.

Thank You,

Prachi

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 14, 2025

Hello @[deleted] 

Welcome to the Atlassian community.

Do you mean your Atlassian Cloud login?

Did you create that account for yourself, or was it created for you by your company?

If your company is managing your Atlassian Cloud login account then only they can deactivate.

If you created the login account for yourself, there is not a deactivation option. You can only fully delete your own loging account.

Here is the information page about deactivating managed accounts.

https://support.atlassian.com/user-management/docs/deactivate-a-managed-account/

0 votes
Manoj Gangwar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 14, 2025

Hi @[deleted] Welcome to the community!

Please follow the below doc- https://support.atlassian.com/user-management/docs/deactivate-a-managed-account/

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