count reopened issues

Hi folks,

 

Thanks for the quick reply. Seems my comment wasn't published. sad

 

Here is the issue: We need to count the times an issue is Reopened or Rejected, and is transitioned to another status. We don't want to use the misc-custom-fields neither enhancer add-ons. 

Is there any other easy way different to add a hidden counter field? 

 

Thanks,

Carlos. 

3 answers

0 vote

If you have a status that is "Reopened" you can use the JQL status="Reopened"

Is this applicable, or do you not have a status of "Reopened"?


Hope this helps!

 

Kian

It depends on how you define "REOPENED" in your JIRA instance. If you have the REOPENED status, it's just a simple JQL of "Status = Reopened" or you could you use the "WAS" operation like "Status WAS Closed"

0 vote

Sadly this is not an out of the box feature. There are plugins that can accomplish what you are looking for, but it isn't a quick fix with vanilla JIRA. 

 

Sorry, 

Kian 

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