count reopened issues

Hi folks,

 

Thanks for the quick reply. Seems my comment wasn't published. sad

 

Here is the issue: We need to count the times an issue is Reopened or Rejected, and is transitioned to another status. We don't want to use the misc-custom-fields neither enhancer add-ons. 

Is there any other easy way different to add a hidden counter field? 

 

Thanks,

Carlos. 

3 answers

This widget could not be displayed.

If you have a status that is "Reopened" you can use the JQL status="Reopened"

Is this applicable, or do you not have a status of "Reopened"?


Hope this helps!

 

Kian

This widget could not be displayed.

It depends on how you define "REOPENED" in your JIRA instance. If you have the REOPENED status, it's just a simple JQL of "Status = Reopened" or you could you use the "WAS" operation like "Status WAS Closed"

This widget could not be displayed.

Sadly this is not an out of the box feature. There are plugins that can accomplish what you are looking for, but it isn't a quick fix with vanilla JIRA. 

 

Sorry, 

Kian 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

286 views 1 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you