config.bat can't save the change

When i run the config.bat to config the database, the test connection is ok,but i can't save the change.There is an error:

An error occured while writing XML file '.../conf/server.xml'. Found Exception:...\conf\server.xml(Access is denied)

2 answers

1 accepted

0 votes
Accepted answer

I don't know how to solve the problem.

It's the permissions on the file or directory as I said before. You need to look at those.

0 votes

You have the wrong ownership and/or permissions on part or all of the installation directory - this is either stopping the process accessing the file or it's preventing it's creation in the first place.

Work through the installation directories and make sure they are fully owned and read/write/execute/delete allowed for the user that Jira will be running as.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,172 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you