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Xray does not work

laura_hanna
Hanna
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January 30, 2025

On the Jira platform, Xray components are no longer accessible.

 

 

 

 

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Tomislav Tobijas _Koios_
Tomislav Tobijas _Koios_
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January 31, 2025

Hi @laura_hanna ,

I would recommend reaching out to the vendor directly, via their support portal as pretty much all vendors respond quickly (and are quite helpful), especially if you're in the migration phase from one environment to another.

Cheers,
Tobi

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Trudy Claspill
Trudy Claspill
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January 31, 2025

Adding to this...

I would recommend that you first contact your Jira Administrators and confirm that the Xray app has not been disabled or removed from your Jira instance.

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