XRAY Reports - Fix Versions Not Populating Correctly

[Julia]

I am trying to create a new XRAY Report, but in my Jira project, the list of Fix Versions I can select are from other Jira projects and I can't see the Fix Versions for the Project I'm in.

Attached is the image of the fix versions in this project

Attached is the drop down list of the fix versions I can select in the XRAY Report

[vinoth vijayakumar]

Hi,

I am facing the same issue. X-ray Report --> Filter is giving first 15 Fix Version available from all the projects. When I search for project specific Fix version, returns no matches. 

Jira 9.4.8 DC version + Xray Test Management for Jira 6.3.0-j9

[vinoth vijayakumar]

as per support team's suggestion, upgraded to 6.3.1-j9 which resolved the 'fix-version' issue mentioned above.

[Drew Miller]

Interesting. Mine is on 7.8.2-j9, and we're seeing the issue. 

[Stefan Salzl]

@vinoth vijayakumar 

could you provide more information regarding support informstion?

was there a ticket? release notes?

Thanks in advance,

Best

Stefan

[vinoth vijayakumar]

here's the bug and fix info https://jira.getxray.app/browse/XRAY-8897 

[vinoth vijayakumar]

https://docs.getxray.app/display/XRAY740/Release+Notes

[Stefan Salzl]

Hi @Julia 

Could you please send a screenshot of the whole "configuration" screen?

And further question: Which version and licence type are you running? (is that XRAY enterprise?)

Best
Stefan

[RAHUL INGLE]

Hi @Stefan Salzl 

We have facing similar issue when you are trying to pull "unreleased" fix version xray report in Basic mode unreleased not appear. more details sharing screenshot both view.

Version Name- 2024_SVA_R3

Basic and Advance. Advance mode its working properly.

Xray current version- 7.6.2-j9  and Data center version 9.12.10

[Stefan Salzl]

Hi @RAHUL INGLE 

are you an administrator in this system or at least in the project?

Do you have permissions to see/create fixVersions and/or select/set in issues?

I could imagine that this is (strange) behaviour regarding permissions (how is a versions-select field handled vs. how is a jql handled --> had a simliar behaviour with a macro-view in Confluence).

Best
Stefan

[RAHUL INGLE]

Hi @Stefan Salzl  I am jira admin permission as well as project admin still not able to search.

[Drew Miller]

I'm having this same issue. Has any solution been found? I'm an admin of my instance as well. 

[Stefan Salzl]

@RAHUL INGLE , @Drew Miller 

Could you please check the version of your installed xray plugin instance as well as your jira version?

according to another reply in this thread this was a bug but it should be already fixed with version 6.3.1.

Best
Stefan

[Rahul Ingle]

Hi @Stefan Salzl 

Current version is - 7.8.2-j9

[Stefan Salzl]

Hi @Rahul Ingle 

that´s interesting. I couldn´t reproduce the behaviour in 7.1.1-j9 maybe the bug re-occurs in newer version. 

I would suggest 2 things:

1. if possible try to do a project-re-index

2. if error still occurs (or re-index not possible) reach out to vendor´s support

Best
Stefan