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Workflow condition is not working as expected

C S Seshagiri June 18, 2024 edited

 

Hi Team,

How can we add a condition in Jira to prevent users from moving tickets directly from "In Progress" or "QA Testing" to "Done" unless the change classification(single select custom field) is "Standard" or "Not a Change," ensuring that changes with other classifications cannot bypass the approval steps and move straight to "Done".

We have added field value condition for "Standard" and "Not a Change" but it is taking for all the values. Attaching screenshot for reference.

Thanks


Screenshot 2024-06-18 at 1.10.39 PM.png

1 answer

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 19, 2024

Hi C S,

Make sure above those that it says Any of the following conditions and not All of the following conditions. 

Screenshot.png

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