Workflow condition is not working as expected

C S Seshagiri June 18, 2024

 

Hi Team,

How can we add a condition in Jira to prevent users from moving tickets directly from "In Progress" or "QA Testing" to "Done" unless the change classification(single select custom field) is "Standard" or "Not a Change," ensuring that changes with other classifications cannot bypass the approval steps and move straight to "Done".

We have added field value condition for "Standard" and "Not a Change" but it is taking for all the values. Attaching screenshot for reference.

Thanks


Screenshot 2024-06-18 at 1.10.39 PM.png

1 answer

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 19, 2024

Hi C S,

Make sure above those that it says Any of the following conditions and not All of the following conditions. 

Screenshot.png

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