Workflow/Screen Issues?

Hi,

I imported our OnDemand data to our on prem version.

Everything looks like it is there and working fine until....

I create a new issue and assign it to someone. The permissons are the exact same as the OnDemand instance mind you and after I create the issue I login with the person it is assigned to in order to begin work. However, when I go to view the issue, there is no button on the issue screen availabel to start progress. Is there any way to figure out what the issue is?

Cheers,

Graham

2 answers

I keep looking at the workflow tranisitons and on one, the condition says something like this:

"ype: class

Class: com.googlecode.jsu.workflow.condition.ValueFieldCondition
Arguments:
comparisonType = 1
fieldValue = Fixed
fieldsList = resolution
conditionList = 6"

Any idea what this is?

0 votes
Renjith Pillai Community Champion Nov 16, 2012

The default workflow has a condition which says, only the assignee can perform Start Progress. If you need to change that, you need to change the workflow as well to allow may be project administrators to do it.

To check this, create an issue and assign to yourself and check whether the button is visible.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,942 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot