Why can't I edit the parent of any task?

David Blanco
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 24, 2024

Few days ago I realized we no longer be able to edit the parent of any task in any project and I swore we could...

Screenshot_2.jpg

Does anybody know why and how to fix it?

2 answers

0 votes
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 24, 2024

Hi @David Blanco 

Welcome to the community.

Based on the shown screenshot, we are talking on the Epic issue right, the issues are in the same project?

Are the issue types using a different workflow, if they do, it might that the Epic workflow has statues set with properties that disallow editing for certain project roles, groups or users.

Bryan Campbell
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 8, 2024

This is definitely a recent change in behavior.

I'm running Jira Standard, observing this in a VERY simple project with only Story, Task, Sub-task issue types in a Company-managed project.  While open on a sub-task, one could previously click the icon of the parent issue and get a context menu to change the parent.  Super easy and helpful.

The link in the suggestion from @Manoj Gangwar appears to speak to particular cases involving only Epics.  The thread steers quickly into dealing with Team-managed projects.  It offers other methods to change a parent but does not explain the shift of functionality observed here.

Screenshot 2024-11-07 173454.png

Bryan Campbell
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 8, 2024

SOLUTION FOUND:  Add the Parent field to the desired Screen.

REF:  [JSWCLOUD-27408] Parent is editable through list view even though Parent field is not available in edit/view screen of the Business project - Create and track feature requests for Atlassian products.

  • Go to Projects settings
  • Go to Issues > Screens
  • Click edit on the default screen scheme (or other desired)
  • Once in Screen schemes, click on the link to the screen
  • Add Parent from the list

@David Blanco hope this helps!

P.S. This also added the Parent field in the right-hand list of fields when in that Screen.

0 votes
Manoj Gangwar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 24, 2024

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events