Why can't I attach an email with the 'new' outlook
You used to be able to drag and drop an email into a comment on Jira.
I recently switched to the 'new' Outlook, and you can no longer drag and drop the email. you have to save the email and attach it via the document attachment option. This would still allow you to read the email without having to download it.
But today, when I try to do that it is saving the email in a different format. It still says '.eml', but when you click on it it is just a long page of letters. You are forced to download it to be able to read the content of the email.
When is this going to be fixed, so that you can drag and drop the emails on again, and that it previews like it used to?
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UPDATE:
I have just gone to attach another email and it works OK now. In the sense that it saves in the correct format now, so maybe there was a server issue with loading it.
But, I would still like to know when we will be able to drag and drop emails into Jira comments.
2 answers
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