While mapping CSV Fields in the Test Case Importer, getting an error with status code 400.

[Rajitha Kelleti]

while mapping CSV fields to the jira fields in the Test Case Imported, I am getting an Error like Error fetching fields and issue link types with the status code 400.

[John Robert Canhe]

Hello ALL,

We have just confirmed that Test Case Importer is now working again.

[Najim Al Jabri]

Thanks for the update.

[Iñaki Pérez-Yarza]

Thank you John.

[Najim Al Jabri]

Hi,

Anyone got the fixe of this issue?

[jithinmani]

Facing the same issue. Tried with a csv file which was successfully imported before, no luck. 

[Juan Esteban Guzman]

We are having the same issue. The fields and CSV templates are the same ones we have used for a while now.

[Ryan Fitzgerald]

Hello our org is also facing this issue. 

[Michael Holden]

I am encountering this error both on a new file that i am trying to import as well as trying to re-import a file that previously imported successfully.

[Valerie Knapp]

Hi @Rajitha Kelleti , welcome to the Atlassian Community and thanks for your question.

I had a look at some other similar posts here and it seems the problem might be the custom field configuration. Have you managed to import Test Cases successfully before?

I have tagged Xray into this post so one of their support people can more easily find this post as well.

Please check out the documentation here - https://docs.getxray.app/display/XRAYCLOUD/Importing+Tests+using+Test+Case+Importer .

If you don't get any other replies and the documentation doesn't help, you can also open a ticket to Xray to ask for help.

Best wishes

[Rajitha Kelleti]

This is not working and I have imported the test cases several times, but this is the first time that i am facing this issue.

[Iñaki Pérez-Yarza]

Hi,

I'm facing the same problem. Whether I use a new CSV or a previously used one, the result remains the same. 

"Error fetching fields and issue link types"

[andra_ramu]

Yes i am also facing same 

[Yasir Abbas]

Any Update Still We facing Same above issue 

[andra_ramu]

I don't see any update @Yasir Abbas Our Org raised Sev-1 ticket to Xray team yesterday but no response so far. I tried all possible options like- Trying this on new brand Project, Re-Indexing, on different browsers, trying to upload with mandatory 3 fields. But no luck for me same error throwing the application.

[Rosemary Vazhapilly]

Yes, The Testcase importer seem to be reading the CSV and the failure is on the mapping to JIRA fields. This is still an open issue for us as well and we are still blocked. 

[John Robert Canhe]

We are also experiencing the same issue atm. Is there any workaround aside from manual creation of test cases? Thanks!

[John Robert Canhe]

Good news everyone!

We are now able to upload using test case importer. Error message no longer appearing.