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Where can I manage labels?

How to rename or create a new label in Jira?

Do I need to be an admin? can't find a place for that

1 answer

1 accepted

5 votes
Answer accepted
Mikael Sandberg Community Leader Nov 02, 2017

You cannot manage labels centrally, it can only be done via issues. For example if you need to rename one you would have do a JQL to select all issues with the label, bulk edit them and add the new label, then bulk edit again to remove the old label.

Mikael Sandberg Community Leader Nov 02, 2017

Another option would be to use one of the apps available to manage labels. Just search on labels in the Marketplace

Like Brenda_Maxwell likes this

Does that mean that once a developer adds a new Label to the list, it can not be removed, or edited?  Maybe I am not reading this right, but that seems like an over site!  I understand that an issues label can be changed, but if someone adds an offensive, or incorrect Label to the available list, then it's stuck in that list for good...

Like # people like this
Mikael Sandberg Community Leader Oct 21, 2019

@Adam Wainberg A label can be removed, as I mentioned above you have to remove it from all issues that have the label in question.

But how can it be removed from "Labels" dropdown items list? 

Run a query to find all the Issues across your entire jira instance with that label. Then you have to either do a bulk update to remove (but this will remove ALL labels). Or go through one by one and remove it. 

If the label exist on a single issue in Jira it will show in the dropdown.

I can't say this is your best feature. There is no possibility to easily manage labels, nor remove organization and other things...

Like # people like this

This does seem clunky. I made a typo with a label and I'm trying to remove it. I've removed it from all issues, refreshed the page and it's still a selectable label...

Like # people like this
Roberto Lins Community Leader May 13, 2021

@Mikael Sandberg

As he said. You can delete a value from all tickets and even then the value does not disappear from the list. Is there a ticket for this?

Mikael Sandberg Community Leader May 14, 2021

@Roberto Lins If you are using server you can only replace labels, see this KB for more information, https://confluence.atlassian.com/jirakb/how-to-delete-a-label-in-jira-297667646.html

Like tony_astrom likes this
Roberto Lins Community Leader May 14, 2021

I'm using Cloud. Have something?

Like Роман Вайсер likes this

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