Where can I delete this Jira product from?

Akleshprasad Singh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 16, 2022

I am new to jira software so while exploring I created product. Now I have to delete this product and could not find any setting or place whereby I can delete it. 

2 answers

1 accepted

6 votes
Answer accepted
Sri Kumar
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 16, 2022

Hi @Akleshprasad Singh 

Welcome to Atlassian Community. 

We understand that you want to remove a product from your Atlassian Cloud site. Please follow the below steps 

  1. On your cloud site Administration page, go to Manage subscriptions under Subscriptions & Billing.

  2. Look for the product you want to remove (Jira or Confluence), select the 3 dots for more options, and then select Delete.

  3. Enter the word DELETE into the field. 

  4. Once it's done, you product will be removed 

 

 

Regards,
Sri

Akleshprasad Singh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 16, 2022

Thanks for support. I deleted product successfully.

Like Sri Kumar likes this
Sri Kumar
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 16, 2022

Glad to know it has helped, Have a good day 

Matt Sardi May 30, 2024

Unfortunately this is only the first step to cancel the subscription of the specific product.  While I have cancelled end user created orgs and products that are a violation of company policy, it has been MONTHS and these orgs are still listed in the environment. 


Do we have an update as to how we can remove these orgs once and for all?

2 votes
Waldemar Mueller May 16, 2024

what happened to this option? i can no longer find it. i have to delete an old project and also provide the evidence i did. but all i see is "wait 60 days, you can restore anytime". but i need to delete it immediately with all data.

Waldemar Mueller May 16, 2024

nvm, found it. its under settings-details now. why do you guys keep moving the stuff around in other places on almost yearly basis.

Waldemar Mueller May 16, 2024

no i did not. what i found is "delete org". but it won't let me delete because the products are still there and i can't remove them, as the option OP asked for is missing now.

 

according to this, there should be a "delete" option for a product, but there is none:
Remove domains and products from your organization | Atlassian Support

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events