When logging in to the account it gives error 500

Kateryna
Contributor
July 29, 2024

image.png

1 answer

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Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 29, 2024

Hello @Kateryna this error usually indicates that there are some errors on the server part. Currently, from the Atlassian status page, everything is operational for Jira. Try with incognito mode as well.

Kateryna
Contributor
July 29, 2024

Thanks for the reply, but in incognito mode same problem

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Kateryna
Contributor
July 29, 2024

Maybe the problem is our project has been blocked ?
https://s2b-group.atlassian.net/

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Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 29, 2024

When you click on Statuspage, do you get additional info?

Kateryna
Contributor
July 29, 2024

Yeah, here's the infoScreenshot_2.png

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Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 29, 2024

Is your account only affected with this issue or there are more users being affected with this issue?

Kateryna
Contributor
July 29, 2024

this problem was with all users of the project, but everything has been solved since it was a global problem for you.

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