Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources
  • Community
  • Products
  • Jira Software
  • Questions
  • When adding a link to a ticket, and at the same time leaving a comment with a tagged user, the user does not receive an email notification. Is there a way I can fix this?

When adding a link to a ticket, and at the same time leaving a comment with a tagged user, the user does not receive an email notification. Is there a way I can fix this?

Courtney Ashton
Courtney Ashton February 17, 2016

When adding a link to an already created ticket, and at the same time leaving a comment with a tagged user, the tagged user does not receive an email notification that their name was mentioned. Is there a way I can fix this?  

(v6.3)

Answer
Watch
Like Be the first to like this
118 views

1 answer

0 votes
GabrielleJ
GabrielleJ
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
February 18, 2016

Is this happening to all your users? All events? Or just these 2 events?

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events