What is the safest method to Add step to workflow?

I need to insert a step like Accepted between Open and In Progress.

I can either create new initial step named NEW and create a transition Accept to Open

Or I can insert a new step between Open and In Progress and fix all transitions.

What is the easiest and safest way?

2 answers

1 accepted

This widget could not be displayed.

Adding new step on create was much easier and safer: add 1 step and 1 transition vs. fixing 7 or more transitions

This widget could not be displayed.

Hi Alexey,

I think that both will be equally safe. However, I personally perfer the second way. Please make sure that you do your changes on a copy of the active workflow. Do not edit your default workflow, it is always safer to copy and then do the editting and after everything is done, then activate your copy.

For more informations on workflow, you may refer to the following link:


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

266 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you