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I have been trying to create support request with Atlassian but I am unable to do like many other who are screaming for support in many threads.
What is the Atlassian Support Number where I can call in to get some technical support? They sure not making things easier on customer.
Whaw, I am looking at buying the product, given i cant contact them, maybe this is a sign not to.
Hi Jay,
As outlined on https://www.atlassian.com/enterprise/support-services - only some service levels have phone support, and if you have this support level, you will have been provided with the relevant contact methods during on-boarding.
For non-phone support, you will need to use https://support.atlassian.com - or - ask your question here in the Atlassian Community and others may be able to assist.
CCM
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Point is I am not able to create online support from https://support.atlassian.com
Here are users who are having similar issues opening cases with tech support:
IE, Chrome... all the same.. It kicks me out of support page when creating issue and says backend had problem so can't submit my ticket.
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this is the worst customer service I have ever expeiriened. I've been waitiung for a response for over a month and i can't contact ANYONE. It's bad business and it makes me want to find other options.
Atalassian doesn't seem to give a fig.
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Same has been happening with me and my company's issue Atlassian has gone from excellent to the worst shity customer service I ever had. I'm so disappointed to have refer them to so many people.
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