WF automation - Justify why not to do RCA

[Martin Vali]

Hi

I would like to create WF whenever

1. From Extinguished is selected To in Review

2. There is pop up field where justification is given why not to do RCA. This justification field is on issue as a text field 

[Valerie Knapp · Accepted solution]

Hi @Martin Vali , thanks for your post.

You should be able to achieve this with a workflow validator on the transition from Extinguished to In Review.

You will need to create a transition screen with the field on it that you want people to indicate and then, once it is filled in, you can show it in the view screen on the issue. If you don't want people to be able to modify the justification, just make sure it isn't on the edit screen for the issue.

Here is the documentation for how to set up the validator https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/ 

Please let us know if you need more help.

Cheers

[Martin Vali]

Hi @Valerie Knapp 

Got it working - Thanks :)