We have created custom fields: Feature Owner and Reviewer.
Added them to the screen, they appear in the project's issues, but when I click to select a user from the user picker, the dropdown menu is empty.
We have found out that we needed to start typing the user's name so it will appear in the dropdown menu, even though when you click on the dropdown menu it says no results.
You have to start typing the name of the user.
At least that worked for us.
Under your project settings do the below
1. Go to "Customer Permissions"
2. under the "Customer sharing" select "Customers can search for other customers within their project or organizations"
This will display the list and you do not have to search.
It worked for me. Hope it help's you :)
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