I have set up a user recently and I have double, triple, and quadruple checked all the permission settings in the specific project I want the user to have access to and have changed the password multiple times, but I am still getting the error "Sorry, your username and password are incorect-please try again." message. Is there anything I should look for in the logs, so far I was unable to find any errors linked with the username trying to log in.
Hi Dan, I'm sure it won't be a permission scheme trouble because even if you have not even one permission you should be able to log.
But, that sounds like a Global Permission issue, have you checked there? There should be a Permission called 'Jira users' and assigned to the group 'jira-users'. Check to whom is assigned and if the user is in the group.
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