Uploading attachments fails if leaving create dialog open for a while

Vesa Purho
Contributor
February 28, 2025

If I start to create an issue in Jira cloud and need to leave the open dialog open for a while, for example due to a call, adding attachments to the issue cannot be done anymore. The browse button works but after selecting a file, nothing happens. 

I have to save the issue and then reopen  it in order to add the attachments. I guess some session token times out? Is there anything that can be done to prevent this happening?

1 answer

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marc -Collabello--Phase Locked-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 1, 2025

Yes, I think it is a session token timeout.  Probably there is nothing you can do about it.

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