Unable to reactivate a deactivated account

Shahmah Naveed
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July 10, 2024

The account for my teammate suddenly got deactivated and after all the efforts we are unable to reactivate it. This issue is causing us loss on active sprint time and on our performance for clients. We need an agent call immediately to solve out this problem.

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Nicolas Grossi
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July 10, 2024
Shahmah Naveed
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July 10, 2024

Hi Nicolas

Thank you for the response, we have consulted the document for guidelines and attempted to reactivate as per instructions but its not working. We need a call from support department to sort out this problem immediately

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Nicolas Grossi
Banned
July 10, 2024

@Shahmah Naveed https://community.atlassian.com/t5/Jira-questions/How-to-reactivate-my-account/qaq-p/2341868

 

You might contact support.atlassian.com as you have an standard account

 

Nicolas

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