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Unable to parse Date, CSV Imports

I am trying to import resolved date which is shown in the screen shot below.


I have set the default format as follows.


Still getting the error as:-

  • Unable to parse datetime: 18-Sep-19
  • Unable to parse datetime: 13-Sep-19
  • Unable to parse datetime: 24-Apr-19
  • Unable to parse datetime: 25-May-20
  • Unable to parse datetime: 27-Apr-20

1 answer

1 vote
Mark Segall Community Leader Dec 16, 2021

Hi Aravind,

You're so close... Note in the example that you should be using forward slashes instead of dashes:


That should do the trick.

Importing dates are tricky.  I've had GREAT success by formatting my csv to be MM/dd/yy.  

When I import, I basically have 12/12/21 and this works really well for me.

I struggled a lot to finally find a format that actually stuck.

Hi @Mark Segall ,

I have formatted my csv file to dd/MMM/yy also.But i am facing the same error.

Like Virginie likes this

I ran into the same issue.  I had to update my CSV and my Jira settings to match MM/dd/yy. 12/20/21. This worked well for me.

Alex, thanks for the solution.  

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