Unable to import issues from BugZilla

The system is stuck at 0% for issues being imported. I changed the log level of data.importer.* 

class com.atlassian.jira.plugins.importer.imports.importer.impl.AbstractDataImporter$1Thread[http-nio-8080-exec-17,5,main]ALL
com.atlassian.jira.bc.dataimportTRACE
com.atlassian.jira.importsTRACE
com.atlassian.jira.imports.projectTRACE

Yet there are no logs. Please help.

 



2017-12-05 10:40:30,047 INFO - Import started by ram using com.atlassian.jira.plugins.importer.imports.bugzilla.BugzillaDataBean 2017-12-05 10:40:30,049 INFO - ------------------------------ 2017-12-05 10:40:30,049 INFO - Importing: Users 2017-12-05 10:40:30,049 INFO - ------------------------------ 2017-12-05 10:40:30,049 INFO - Only new items will be imported 2017-12-05 10:40:31,978 INFO - 15 users associated with import. All of them imported as inactive, this can be changed after import in User Access step. 2017-12-05 10:40:31,978 INFO - ------------------------------ 2017-12-05 10:40:31,978 INFO - Finished Importing : Users 2017-12-05 10:40:31,978 INFO - ------------------------------ 2017-12-05 10:40:31,978 INFO - 0 users successfully created. 2017-12-05 10:40:31,978 INFO - Retrieving projects... 2017-12-05 10:40:31,978 INFO - Project ExternalProject{id='2', key='JPD', externalName='Jacobi', name='Jacobi Product Development'} exists and found correctly. 2017-12-05 10:40:33,249 INFO - ------------------------------ 2017-12-05 10:40:33,249 INFO - Importing: Versions 2017-12-05 10:40:33,249 INFO - ------------------------------ 2017-12-05 10:40:33,249 INFO - Only new items will be imported 2017-12-05 10:40:35,166 INFO - ------------------------------ 2017-12-05 10:40:35,167 INFO - Finished Importing : Versions 2017-12-05 10:40:35,167 INFO - ------------------------------ 2017-12-05 10:40:35,167 INFO - ------------------------------ 2017-12-05 10:40:35,167 INFO - Importing: Components 2017-12-05 10:40:35,167 INFO - ------------------------------ 2017-12-05 10:40:35,167 INFO - Only new items will be imported 2017-12-05 10:40:36,129 INFO - ------------------------------ 2017-12-05 10:40:36,130 INFO - Finished Importing : Components 2017-12-05 10:40:36,130 INFO - ------------------------------ 2017-12-05 10:40:36,130 INFO - Retrieving custom fields... 2017-12-05 10:40:37,089 INFO - ------------------------------ 2017-12-05 10:40:37,090 INFO - Importing: Issues 2017-12-05 10:40:37,090 INFO - ------------------------------ 2017-12-05 10:40:37,090 INFO - Only new items will be imported

 

1 answer

0 vote

The rest of the log file should contain messages about why the issue were not imported. Note the message about only New items

there is no other messages in the log file 

There are no issues in Jira ! It doesnt seem like anything has been importedScreen Shot 2017-12-05 at 12.06.49 PM.png

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