Unable to connect Confluence from Jira

[Leo White]

As shown in Figure 1, I can't connect to confluence in Jira.

But I gave all the permissions I set in the project to the administrator.

And in the permission scheme, all the permissions are also given to the administrator, and then this project belongs to this permission scheme. What should I do?

[Pasam Venkateshwarrao · Accepted solution]

Hi @Leo White 

welcome to to the community.

Can you follow the below steps, it worked for me 

1. Go to your Space in Confluence
2. Select Space Settings > Integrations
3. Press "Add Link" in the top-right corner, and select which project to relate the space to
4. Next go into Jira and into your projects
5. Select "Pages" from the left-hand project menu
6. Select to connect the project to a space - and choose your space

There shouldn't be a need to relate the two instances together as that is handled automatically in Cloud. Likewise this shouldn't be a permissions issue or otherwise, as it's a Free instance.

Hope this helps

[Leo White]

Thank you very much for your answer, which has helped me a lot and enabled me to continue my next work. Thank you.

[Leo White]

In addition, do you know how to solve the permission problem related to the Code feature below?

[Pasam Venkateshwarrao]

@Leo White create a new jira software project and check it will show code in feature then you can enable.

[Leo White]

It seems to be the same problem. I can't start the code feature, but I'm the only account in the organization.😢

[Pasam Venkateshwarrao]

@Leo White To make sure you can enable code, choose a Jira Software template when creating the project (scrum, kanban or bug tracking)

[Leo White]

@Pasam Venkateshwarrao So this is an issue about template choice?

Not all templates can check Code Feature, is this right?

[Leo White]

@Pasam Venkateshwarrao In addition, I am very confused. It seems that Jira can only create projects through templates, but is there any way to find templates without restrictions? I am worried that these templates can only meet part of my needs. Is there any way not to create projects from templates, but can I use all the functions in it?

[Pasam Venkateshwarrao]

@Leo White yes we can use all features whatever available in your instance