Trying to figure out a rule that will zero out story points in tickets that are cancelled

[Raina Anand]

We have gov cloud Jira enterprise. 

Hello! 

Looking for some guidance on an automation rule that will zero story points out when a ticket is moved to the cancelled status. 

Thanks! 

[Charlie Misonne · Accepted solution]

Hi @Raina Anand 

This should not be too difficult.

As a trigger you can use issue transitioned and pick cancelled in the TO field

As an action: edit issue and chose the Story Points field. Set it to 0

[Raina Anand]

This is great! Thank you so much!! 

[Charlie Misonne]

You're welcome. Glad I could help!

More about the different automation components can be found here Components in Jira automation | Cloud automation Cloud | Atlassian Support

[Jack Brickey · Accepted solution]

Hi @Raina Anand , can you explain how "Canceled" Is defined? Is there a resolution value of canceled or is there an actual status called canceled? if you happen to be using a company managed project and Cancelled is a Status then I might consider doing this via a post function in your workflow. You can also achieve this through automation but need more details on "cancelled".

[Raina Anand]

Cancelled is a status in the workflow. 

[Jack Brickey]

thanks. i see you accepted the answer. do you need further assistance or are you good to go?

[Raina Anand]

I think im good to go, thanks!