Trigger when subtask is turned into issue and vice versa

Johannes Fuenger April 17, 2024

Hi there,

i want to kick off a rule in case of a subtask has been turened into an issue. any idea how to set an automation rule which catches this situation. Thanks in advance

Kinde Regards

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Kalyan Sattaluri
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April 17, 2024

Hello @Johannes Fuenger 

You can use {{fieldChange.fromString}} & {{fieldChange.toString}} to check..

So, You can set up your rule like below:

  • Trigger = Field Change, choose "Issue Type"
  • If Condition smart values check:
    • {{fieldChange.fromString}}
    • equals
    • Sub-task
  • If Condition smart values check:
    • {{fieldChange.toString}}
    • equals
    • Story
  • Do your steps.

Do note the if condition check is case sensitive. So Sub-task is correct, Sub-Task is not.

Please see screenshot below, share if any issues.




Johannes Fuenger April 17, 2024

Works perfect! Thank you!

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