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In my scenario we need to move the parent Issue to a different status if a group of child issue are in a different workflow state.
Problem - 1st it never enters else statement ( If issue 91, 92 are cancelled then it should enter else block and transition should happen for parent to Completed)
Appreciate any help
For a question like this, please also post an image of the audit log details showing the rule execution. That may help explain what you are observing.
Until we see that...
Your spreadsheet image showing the use case seems to indicate all child issues should be cancelled for your "else" case. Is that correct, as that does not match your rule image. Although that is difficult to confirm as there is quite a bit of your rule's logic, regarding status values.
First I would change the trigger to transitioned.
You mentioned you want to transition the parent only when child issues are in specific status, does this mean when one child issue is transitioned the parent should be transitioned or do you want to run a check if all child issues are in one of statuses then transition the parent to specific status?
@Olga Videc Thanks
You mentioned you want to transition the parent only when child issues are in specific status, does this mean when one child issue is transitioned the parent should be transitioned
Yes - that's correct. In my case Issue-91 child is transition / triggered to cancelled so I want parent to move to Cancelled.
or do you want to run a check if all child issues are in one of statuses then transition the parent to specific status?
Yes - these are also part of whole automation. but since I'm not able to get the easy bit going - so keeping it simple.
thanks for helping out
Here is a basic rule.
Here are also examples or variations of this rule