Table 'jiradb.pluginstate' doesn't exist

I installed "atlassian-jira-software-7.1.7-jira-7.1.7-x64.bin" on my host centos 6.5 64bit, and I setup it up with the "I'll set it up myself" procedure. but JIRA keeps giving error:

org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while executing the following:SELECT pluginkey, pluginenabled FROM pluginstate (Table 'jiradb.pluginstate' doesn't exist)

I have deleted "/var/atlassian/application-data/jira/dbconfig.xml" to run the setup again, but still give me the same error, how to fix it?

I'm using Mysql as database.

1 answer

0 votes

The database is damaged or unreadable - the easiest thing to do is probably to go back to the beginning and do a clean installation.  Check the database is set up correctly before starting (collation and ownership etc).  Then watch the installation logs for any errors.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,831 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot