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Swimlane not working

Deleted user Jan 17, 2020

Hi Community!

I've a question because this has never happened to me.

I'm using an old version of Jira in this work (I think its 6.1.... yes... that old) and I have a problem with the swimlanes.

I want to see the basic "Stories" swimlane, but it doesnt work and I have no idea why, i've been searching around and found nothing. When I select another swimlane it works (for example assignees). But not for Stories.

I dont know what information give you, so i will spit them out:

- Its a dashboard

- More than 10 people 

- It has another dashboard with "Stories" swimlane and it works there, but not in my team dashboard..


I dont know what else, feel free to ask.

Thanks in advance,


1 answer

1 accepted

2 votes
Answer accepted

Hi @[deleted]

I assume you mean Board rather than Dashboard in this instance?

A few simple things to check:

  • Ensure the stories have sub-tasks. Stories with no sub-tasks do not become swimlanes. If no stories on the board have them, you'll have no swimlanes and just a normal set of stories in the column.
  • Ensure the sub-tasks aren't being blocked in your board filter. Check the filter in Board > Configure > General > Filter Query - and edit to include the sub-task issue type(s) if needed.

^ Let us know if neither of these work :)


Hi @Stephen Wright _Elabor8_ 

I think the problem was that QA were adding bugs as new issues instead of sub-tasks, this sucks... I cant even transform the "bug" into a "bug task" or sub-task.


Thanks a lot Stephen, you were not Wrong, you where Wright all the way.


Take care and have a nice week!.

Thanks @[deleted]

You can convert a story-level issue into a sub-task-level issue if you need to. To do this:

  1. Locate the bug you wish to convert
  2. Depending on your hosting type (Cloud or Server), select Options (3-dots icon) or More - and then press Convert to Subtask
  3. Choose a parent for the Sub-task and continue through the steps

^ If the option is unavailable it will be because your story-level issues do not share the same screens/workflows as your sub-task-level. Instead you'll need to:

  1. Locate the bug you wish to convert
  2. Select Options or More - and then press Move
  3. Keep the issue in the same project - but change the issue type to Sub-task
  4. Choose a parent for the Sub-task and continue through the steps

A final option to consider is if you can't convert to Sub-task because you don't have these issue types - you could link the bugs to the stories using linked issues and try to create swimlanes based on the links (using JQL swimlanes) - but you would have to update these each sprint so it would be a little manual.


Hi @Stephen Wright _Elabor8_ 

I'm having the same issue. But I really tried everything. Please help me!

Project name: EVA

1. Created sub-task issues


2. Configured Workflow Scheme


 3. Configured Kanban Board



4. Created Sub-task inside Issues



5. And the Board is shown like that...


Like Simone Longoni likes this

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