Suppress Restricted Comments from Display

[KyleGershman]

Often, internal users are presenting JIRA content to customers via web meetings, but would want to exclude any restricted/internal comments from appearing on the Comments tab (or the All Activities) tab.

I can see the associated CSS elements for when a comment is restricted and likely can adjust the CSS for that item's visibility, but not sure how to go about that or if that is even the best solution.

We have ScriptRunner, but can't find the right way to handle that in the script fragment, either.

So, while I'll likely need to add a custom web component for "Presenter Mode" to trigger the filtering of private comments, I'm still not sure how to go about that filtering process.

I don't want to have to create presenter accounts with the restricted access as the workaround.

[Stephan Schmitz]

Since there's still no solution in 2024, I created a browser extension (for Chrome and Firefox), which adds a button to the activity feed of every issue page in the Jira cloud to let you toggle the visibility of restricted comments.

You can find the source and the links to the extension stores on Github: https://github.com/eyecatchup/toggle-restricted-jira-comments?tab=readme-ov-file#installation