We recently did a review of our users and found several people who had an admin account (Jira super user). We removed them from this group and now they are not able to move a ticket between status's. For example they can not move a task Type ticket from Start to Resolved (see workflow attached). They are also not able to edit the Fix Version field.
I did a Jira documentation search and found that they should be part of the group that has transition permission...they are in the group that has this permission enabled. So now I defer to those more experienced with Jira Cloud.
just to be on the safe side I would check in that case if there are any workflow conditions/validators defined for the admin group they were in before.
Please also see documentation for further information:
The Jira Admin Helper should also be a good start to determine if some permissions are missing:
Hi everyone! My name is Jenny, a Product Manager at Atlassian. After launching Team @mentions in Confluence, we heard a lot of positive feedback from customers that they love how easy it is to @men...
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