Set a resolution in simplified workflow

[Wendy Thorneloe]

Hi

My project is using a simplified workflow so when I set the status to done it sets the resolution to done.

I want to be able to use the simplified workflow but select a resolution.

So when I drag my issue to the done column the issue would open up and I would select the resolution.

Can I do this with simplified workflows?

[Nic Brough -Adaptavist-]

Sort of.

Technically, all you need to do is edit the workflow.  A simplified workflow is actually no different to non-simplified ones underneath, what the flag does is allow the board admins to add status and automatically update all the rest of the stuff that they need with it.

So, you can edit.  Go to the transition "All -> Done".  Remove the post-function that sets the resolution and add a transition screen, one that includes the resolution.

But... if your project admins change the workflow again, they can destroy that change very easily, and without warning.

So, don't edit simplified workflows, or, get them right, get the board admins to nail down their process and then de-simplify the workflow (apply a workflow scheme that uses it) and then edit away.

[Wendy Thorneloe]

Great thanks

[Wendy Thorneloe]

Hi

I removed the post function.

How do I add a transition screen?

Sorry for all the questions!! I'm sure I could figure it out but it will take a while so if you can explain that will be great

[Wendy Thorneloe]

Hi again

ok I know how to add a transition screen

all I see is operation type Create, Edit and View

Should I not see operation type Resolve?

So I picked edit and selected screen Resolve issue screen

But that doesn't work because everytime I edit an issue its asking for the resolution

How do I get the resolution screen to appear only when I resolve the issue and not ask for resolution on edit?

[Wendy Thorneloe]

Nevermind!! I figured it out!!

[Ronin XIII]

And how??? Tell us plz...

[Nic Brough -Adaptavist-]

Wendy will have set up a "resolution screen", separately to the "edit screen"

[Wendy Thorneloe]

Sorry!! I should have wrote exactly how I fixed it in February because now I can't remember!!

I'm sure its like Nic said. I added a resolution screen.

Create a QA project that you can play around with and do some tests. That's the easiest way to figure it out and learn at the same time.

The transition needs to open the resolve screen

Use the Atlassian document to help find solutions

https://confluence.atlassian.com/alldoc/

[Fred Lumiere]

First, create a resolution screen in "Screens" that just has the resolution field

Then

Edit your Transition (Closed in my case) and select your transition screen from the Transition view drop down

[Rinat Silnov]

We're getting this error trying to set Transition View on simplified workflow:

Blocked form submission to 'EditWorkflowTransition.jspa' because the form's frame is sandboxed and the 'allow-forms' permission is not set.

[Jack Brickey]

Yes you can add a screen to the transition into the "Done" status. In that screen you will include the Resolution and make required if you wish.

[Wendy Thorneloe]

can you explain how please?