Sending mails to Gmail/Yahoo Account

[Deepak Bhatia]

Hi,

We have created the send email addresses in JIRA but they are not sending the emails to external email addresses like gmail/yahoo.

Regards

Deepak Bhatia

[Joe Pitt · Accepted solution]

Some sites block mail going outside the firewall or domain unless it is from the exchange server.

[Deepak Bhatia]

Thanks you were right.......

[Rita Hedager]

Thank for info

[Radu Dumitriu]

If you are receiving mail locally but not externally, check your mail server configuration, not the JIRA one.

[Deepak Bhatia]

Thanks you are right.........

[Nic Brough -Adaptavist-]

What does your log file say? Can you try enabling mail logging if there are no errors in the logs?

[Deepak Bhatia]

Hi,

We have two email exchange servers. One of the SMTP servers didn't allow mails outside our LAN. Other mail server allowed mails outside our LAN so I changed SMTP Mail Server to the second one which allows.