Running my plugin using atlas-run doesn't show the top and side nav bar in Jira Data Center

giridharan February 19, 2025

 

 

https://community.atlassian.com/t5/Jira-questions/JIRA-in-localhost-from-Atlassian-SDK-does-not-show-top/qaq-p/1474390

Like the post above, I cannot navigate in the Jira Data Center hosted using Atlas-run with my plugin. After signing into the setup, I only see the Atlassian Footer instead of the Jira data center Dashboard.

Screenshot 2025-02-19 120245.png

1 answer

0 votes
Tuncay Senturk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 24, 2025

Hi @giridharan 

Have you checked the Jira logs to see if any errors are preventing the UI from loading? You can see the logs in <JIRA_HOME>/log/atlassian-jira.log file

There should be something preventing Jira from being up and running normally and the devil should be in the logs.

giridharan February 24, 2025

@Tuncay Senturk I tried running 'atlas-run' on a newly created app and it works fine. I can sense that something in my app restricts the server UI since it works well on an empty app. I have also scoured the log file and couldn't find any error related to this.

Tuncay Senturk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 24, 2025

It's quite difficult to identify the issue without any error traces; however, if you're certain that there are no error logs in the log file related to this problem, you should be able to find something in the browser console logs. Have you checked those already? 

You can also trace the problem by commenting out larger blocks of UI code and shortening the commented sections to pinpoint exactly where the issue lies.

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