Rule for clearing Component field has stopped working

[Dan]

Hello,

We've started getting this error appear for all projects using a Rule setup for editing the Components field; clearing all Components.

Couldn't edit the Components field - the component doesnt exist

No fields or field values to edit for issues (could be due to some field values not existing in a given project)

This rule was working absolutely fine before using the following, but since yesterday morning it's now stopped working:

It's a rule to simply clear all Components when issue is transitioned to Done.

Any ideas to help what may have changed or gone wrong here?

P.S. We don't use Compass components.

Edit

I have a feeling this is what the field displayed when the rule was previously working completely fine a few days ago (screenshot found online):

So wondering if a recent update to Automation has changed this at all?

[Bill Sheboy · Accepted solution]

Hi @Dan -- Welcome to the Atlassian Community!

I just replicated that symptom, and this seems related to the recent Compass changes for components.  I recommend working with your Jira Site Admin to submit a defect here: https://support.atlassian.com/contact/#/

As a workaround, please remove the component field from the dropdown selection, and use advanced edit with JSON under "More options" to clear the field:

{
  "fields": {
    "components": []
  }
}

Kind regards,
Bill

[Dan]

Phew, this workaround works perfectly.

Thank you very much!

[Paulus · Accepted solution]

Hi all, thanks for being part of the Atlassian Community.

We identified this to be a bug related to a recent rollout. We have now fixed the issue, so you should once again be able to clear all Components on an issue by leaving the field blank.

Cheers,

Paulus

[Dan]

Hey Paulus,

Thanks a lot for the update!

While the Component field continues not to display 'This field will be cleared' when left blank, I can confirm the issue is now fixed and the Rule is working again.

Best,
Daniel

[Matt Parks]

What do you see if you try to create a new component in the existing Automation rule to edit the 'Component/s' field?

I'm on DC (9.12.4) and I still see the 'This field will be cleared' message if I don't put in any specific Component(s) in my rule.

[Dan]

Firstly, thank you for confirming it did used to display 'This field will be cleared' if left blank then.

And yeah unfortunately the exact same problem occurs when just trying to add it in again...

• Just to show I included the Sprint field as example to show other fields are behaving correctly

So if this is an issue introduced live on Jira Cloud, really hope this get resolved asap as it's wreaking havoc on our automation rules :'(