Restore of comment accidently deleted comment in JIRA

Kumar_ Pilli Pradeep _Citco_
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February 26, 2025

We have accidently deleted comment in JIRA CDMTP-13053

If possible we can restore the comment please. 

3 answers

1 vote
Yuliia_Borivets__SaaSJet_
Atlassian Partner
February 26, 2025

Hi @Kumar_ Pilli Pradeep _Citco_ 

It's not possible to track deleted comments in Jira. You can only see when a comment was deleted and by which user.

Deleted comment in Jira history.png

As an alternative to track deleted comments, you can try Issue History for Jira app developed by my team.

deleted jira comment.png

0 votes
Aaron Pavez _ServiceRocket_
Community Leader
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February 26, 2025

Hi @Kumar_ Pilli Pradeep _Citco_ 

As @Jack Brickey mentions, not possible. Just like deleting a Jira work item, once deleted, they are gone for good.

Hence why you never delete a work item and why in the permissions you take the delete comments from everyone. And leave that for admins only.

But there is a changelog API you can check:

https://xxxxx.atlassian.net/rest/api/3/issue/{issueIdOrKey}/changelog

You can check the deleted comment body and the user who deleted the comment.

Regards - Aaron

0 votes
Jack Brickey
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 26, 2025

Hi @Kumar_ Pilli Pradeep _Citco_ , welcome to the Community. Unfortunately no you cannot. You should see something like this when deleting a comment.

IMG_5345.jpeg

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