Require a custom in-app user guidence feature or add-ons for JIRA

Md_ Mahmudur Rashid
Contributor
June 12, 2024

I'm reaching out to inquire about whether there are any services for creating custom in-app user guidance for our project users. We're interested in functionalities like:

  • Developing features or add-ons that help users discover and adopt project workflows.
  • Creating prompts and walkthroughs that guide them through the entire project lifecycle or workflow.
  • Ability to write the content, select the target audience, and specify where and when the in-app guidance appears.
  • User activity monitoring and reporting of using this guidance.

For a similar feature in action, you can explore Salesforce's in-app guidance functionality here: https://www.platformdemos.com/s/demo/a0g4p000008XED0AAO/inapp-guidance

We'd be happy to discuss this further if anyone offers such services. Please let me know.

Thank you for your time and consideration.

1 answer

0 votes
Aron Gombas _Midori_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 12, 2024

I don't know any ready-made service for that.

But, if building it for yourself in the form of a Forge app, there is a set of components Atlassian provides for this exact purpose!

See: https://atlassian.design/components/onboarding/examples

Because I think, developing the content to display is more work than developing the technical parts of this custom app, I think building it with Forge is viable path.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events