Basically, I'm looking for a snapshot of the open tickets by day. I want to know that Dev A had 24 unresolved tickets on a certain date and then had 30 assigned to them at the end of the next day.
Essentially a snapshot of ticket ownership by day.
Is this possible through JQL or extracting the data straight from the JIRA db?
Create a filter along the lines of:
resolution in (unresolved)
Use that as the filter in a Two-Dimensional Filter Results Widget on a dashboard. Set the x-axis to date, and y-axis to assignee. You should then see all laid out in a nice neat grid.
- To cut down the result-set filter by project & assignee name (of group) as necessary.
- To cut down result set date range, consider using WAS resolved on date parameter.
You can achieve this using the in-built dashboard gadgets.
Go to your dashboard and add a 2 dimensional matrix gadget to your dashboard. Feed a filter with your project and all tickets except closed as input data to the gadget. Have status on X axis and assignee on Y axis of the 2 dim gadget. And thats it.
But as you are interested in daily snapshots you would need to collect the data everyday and store it somewhere else.
I dont think at the end of month you can get daily snapshot data for each day of month. Snapshot data would need to be collected each day
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