Reporter can't make any change

Yash Khandelwal
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December 3, 2024

Hi,

I have 2 question

Question 1:- Is there any way reporter of the ticket can't be able to make any change in the issue after created.

Question 2:- After ticket status is changed to approved "HR Approver team" group can't be able to make the change in the ticket.

Thanks

1 answer

2 votes
Florian Bonniec
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December 3, 2024

Hi @Yash Khandelwal 

 

1- You have to make sure Reporter has the browse project permission as well as any other permission it may need, like edit transition. It's configure in the Permission Scheme.

https://confluence.atlassian.com/jirasoftwareserver/permissions-overview-939938996.html

2- You need to set a workflow property in the status. "jira.issue.
editable"

https://confluence.atlassian.com/adminjiraserver/workflow-properties-938847526.html

Regards

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