Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Report on tickets created in all projects and closed tickets

Hi everyone,
You've probably been asked this question many times before, but unfortunately I couldn't find what I was looking for.
I need to create a report with the following information:

- How many tickets were created in 2023
- how many tickets were closed in 2023

And preferably for all projects at the same time.

I would be very happy to receive a detailed description. I'm a Jira newbie :D

I look forward to your feedback.

2 answers

1 vote
Florian Bonniec
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 17, 2023

Hi @Aytac Caliskan 


You can create a filter using 

created >= startOfYear() and created <= endOfYear()

And another one using 

resolved >= startOfYear() and resolved <= endOfYear()

You can then display this information in a Dashboard using a Gadget of your choice.


You can also do a query with all your tickets (eg, summary is not empty) and display it in Created vs Resolved Chart Gadget.


Note that it will probbaly not be manageable if there is a lot of issues in your JIRA instance.



0 votes
Danut M _StonikByte_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Nov 17, 2023

Hi @Aytac Caliskan,

You can easily calculate and display this on a Jira dashboard by using the Advanced Issue Filter Formula Gadget offered by our Great Gadgets plugin.


First, you need to create and save a filter that returns the tickets created in 2023 and another filter that returns the issues closed in 2023, as explained by @Florian Bonniec. Then configure the gadget to calculate the count on these filters and to display the results as you want. 

I hope this helps. If you need any help, please contact us at .

Thank you,

Danut Manda

Suggest an answer

Log in or Sign up to answer