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You've probably been asked this question many times before, but unfortunately I couldn't find what I was looking for.
I need to create a report with the following information:
- How many tickets were created in 2023
- how many tickets were closed in 2023
And preferably for all projects at the same time.
I would be very happy to receive a detailed description. I'm a Jira newbie :D
I look forward to your feedback.
You can create a filter using
created >= startOfYear() and created <= endOfYear()
And another one using
resolved >= startOfYear() and resolved <= endOfYear()
You can then display this information in a Dashboard using a Gadget of your choice.
You can also do a query with all your tickets (eg, summary is not empty) and display it in Created vs Resolved Chart Gadget.
Note that it will probbaly not be manageable if there is a lot of issues in your JIRA instance.
Hi @Aytac Caliskan,
You can easily calculate and display this on a Jira dashboard by using the Advanced Issue Filter Formula Gadget offered by our Great Gadgets plugin.
First, you need to create and save a filter that returns the tickets created in 2023 and another filter that returns the issues closed in 2023, as explained by @Florian Bonniec. Then configure the gadget to calculate the count on these filters and to display the results as you want.
I hope this helps. If you need any help, please contact us at firstname.lastname@example.org .