Renewing Support & Transitioning to OnDemand

My company has a Hosted JIRA/Confluence environment. Our support license is coming up for renewal, and we would like to renew while at the same time migrate our environment to OnDemand.

Do we simply need to renew our JIRA/Confluence licenses like we normally do, or is there an extra step required to convert them over to "OnDemand" JIRA/Confluence licenses?

2 answers

1 accepted

Hi Chris

Besides contacting Sales to change your license type. You will have to upgrade your current JIRA/Confluence instances to the last version before importing to OnDemand, once they always have the newest version of JIRA hosted.

Hope it helps

Ricardo Carracedo.

you can contact sales department they will give more details

Email: sales@atlassian.com
Phone: http://www.atlassian.com/company/contact

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

135 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you