How to relate Jira Service Management issues to Jira Software projects?
In just a few words use “create linked issue“. You can also use automation to update your JSM ticket when your JSW ticket is updated.
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@abuitrago - if you're an agent inside a JSM project, you can use the standard link feature to link issues between projects:
https://support.atlassian.com/jira-software-cloud/docs/link-an-issue/
Hope this helps!
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