Receiving email when a new item appears in filter

Please let me know if it's possible to somehow setup Jira sending e-mail when a new item appears in particular filter?

For example:

  • with filter Bugs - test team would instantly get message when any new bug appears;
  • with filter Resolved items - testers would get message when something is ready for testing (user story or a bug fix);
  • with filter User stories - lead developers could get message about new requirements posted to start thinking on architecture;
  • etc.

I see Receiving search results via email but that is something different - I don't want whole search and by schedule, instead I want only new items and when they appear. Please let me know if there's a built-in feature already available or maybe in the roadmap. Thank you.

2 answers

1 accepted

Such feature has already been registered for backlog - https://jira.atlassian.com/browse/JRA-12397

Not exactly what you want of something automatic, but if you schedule a filter to run lets say every 10 minutes, you can then add the following clause to your JQL

createdDate >= '-11m'

I added an extra minute to deal with minute boundaries and execution time flucuations.

You can use 'updatedDate' as well

Also some of your conditions might be able to be handled by notification schemes as well

https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme

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