Reactivate bussiness Jira account

Vu The Huy
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May 15, 2024

Hi,

I registerd Jira account by company mail, but i have not logged in for 2 years, so that account is deactivated and my company does not manage account.

Can anyone kindly guide me reactivating it?
Thank you!

2 answers

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Annie_DevSamurai May 15, 2024

Hi @Vu The Huy 

I suggest you reach out to Atlassian support for assistance. https://support.atlassian.com/contact/ 

 

=> When submitting your request, you can select either 'Technical issues and bugs' or 'Billing, payments, and account issues'. 

=> Be sure to fill out the form with as many details as possible, including your account email, and mention that your account was deactivated.

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Valeriia_Havrylenko_SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 15, 2024

Hi @Vu The Huy  

I would recommend reaching out to our Support team.

You can contact them here - https://support.atlassian.com/contact

 

Could you please accept the answer below, so that it helps others in future?

Thank you!

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