How can I close cases in a way that can no longer hide comments on them?

[Júlia Paschoal Borges]

Even if I close the cases, my clients still can add comments on the cases. How can I change this?

[Nic Brough -Adaptavist-]

Edit the workflow, and add the "workflow property" of jira.permission.comment.denied = true to the closed status

[Júlia Paschoal Borges]

Nic, 

Where can I find the "workflow property" in my Closed Status?

[Nic Brough -Adaptavist-]

Click on the status when editing the issue and look for "properties"

[Jonny Adams]

@Júlia Paschoal Borges 

1. Go to Jira Administration
2. Select Issues
3. Click on workflows
4. Click Edit for the desired workflow
5. In Diagram view click on the "Closed" status and you should get a little popup window
6. In the popup window, click on properties and you should see a screen with 2 fields
7. Enter "jira.permission.comment.denied" in the Property key field
8. Enter "true" in the Property value field

[Júlia Paschoal Borges]

@Jonny Adams Thank you so much Jonny!

You were really helpful